Protect your investment in Surface
Microsoft Protection Plans provide businesses with investment protection, extended device use, and avoidance of unplanned expenses.
Warranty Information
Every Surface device comes with a minimum of 1-year Microsoft Hardware Limited Warranty.1 Your warranty coverage includes Mechanical breakdown,2 technical support, and prepaid return shipment. Your Surface protection starts on the day of purchase. For customers who want to maximize and protect their Surface investments beyond the warranty they can purchase one of the available Microsoft Protection Plans.
Microsoft Protection Plans go beyond your Surface hardware warranty
Maximize the lifecycle of your Surface devices with extended coverage and services. Get support that empowers your organization to hit the ground running when you deploy Surface devices. Save money and resources while minimizing disruptions to productivity.
| Features | |
|---|---|
| Language version | English |
| License quantity | 1 license(s) |
| Number of years | 3 year(s) |
| Compatibility | Surface Pro 10/11 |
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Grade
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Part Number
Brand New – This product is Brand New and in it’s original
packaging.
New - Open Box - This product is unused but the box has been opened.
New – No Box – This product is unused but doesn’t come with
the original box/packaging.
Refurbished – This product has been refurbished by ourselves
or by the manufacturer.
Excellent Used – This item is used, tested and fully working
but in like new condition. It may come with it’s original packaging or not,
please check the product description.
Good Used – This item is used, tested and fully working but
will show signs of cosmetic wear and tear. It may come with it’s original packaging
or not, please check the product description.
Parts – This item is sold just for parts, meaning it is
unworking or unable to serve it’s purpose. It may come with it’s original packaging
or not, please check the product description.
Brand New Products: All our Brand New products come with Manufaturer warranty. These can vary in length and it's important to check with the manufaturer of the product what warranty they provide and what is covered.
Used Products: All our used products come with 1 years warranty provided by us and some products may have manufaturer warranty.
Refurbished Products: With our refurbished products, we offer a free 3-month warranty which covers all software and hardware issues, that have not been influenced by the customer. There is also Manufactured Refurbished products which they will specify how long their warranty is.
Custom Gaming PCs: All our Custom PCs by default come with 3 years warranty. This includes parts and labour. You can also upgrade to 5 years warranty. Our warranty includes all hardware issues relating to the machine. If there is any faults, we will attempt to solve this remotely and if needed get the PC collected and back to base for repair.
Read more - Warranty Information
