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Local IT Support Services

We provide local IT Support Services to Dronfield, Sheffield, Derbyshire and South Yorkshire. If you're needing help with your IT, we're here to help. Feel free to contact us via email, call, fill in our form or even drop in and speak to one of our friendly and experienced technicians.

Computer Repairs & Troubleshooting

Are you having problems with your PC or laptop? If that's the case, we can help troubleshoot a wide range of issues from corrupt operating systems, faulty hardware, broken screens, malware and more. We can arrange a home visit to diagnose your issue, our hourly rate is £48. We can then provide a quote and return the PC or laptop back to base for repairs. Alternatively, feel free to pop in during our opening hours for us to provide you with a FREE no obligation quote.

Computer Upgrades and Optimisation

Upgrading your computer by increasing its RAM will enable you to run more applications, whilst replacing your hard drive with a solid-state drive (SSD) will result in faster start-up times and quicker access to your data. Upgrading your Graphics Card will also provide a huge FPS boost in games. Often upgrading one or both components will yield
performance results which means your old computer can be brought up to date and handle latest games, applications and needs of the user. We can provide you with any upgrade you need and trade in your old for new. Alternatively, we also offer optimisation services, where we can speed up and optimise your system to run efficiently and get the max out of it.

Computer Setup & Data Transfer

If you've just bought a new PC or Laptop and you aren't tech savvy, the thought of setting it up and moving your data from one device to the other may very well fill you with fear. Especially when you have lots of important data that you don't want to lose. However, we can make the process a easier and less stressful, with our setup services. If you haven't made a purchase yet we can help with free buying advice. We sell computers as well as support them and we can point you in the right direction. In fact, we’d love to help you make the right decision, so please get in touch before you buy.

Virus & Malware Removal

In the modern era, there are countless sources of infection for computers, home networks, and even phones. Hackers are getting smarter and software becoming more malicious, If you have been infected with a virus or malware, it can be both traumatic and inconvenient. It is also important to deal with it as soon as possible to make your devices safe again. If you'd like help with computer virus removal, because you know you have been infected, or are concerned you may have been infected then please get in touch. Equally, if you have fallen victim to a Scammer, we can make your computer safe again or if they’ve locked you out, we can usually restore your access.

Backup Solutions

Storage devices are much more reliable than they used to be, but they're not infallible and your data won't survive theft or fire and a possible windows corruption! That's why it's really important to keep backups of your data. We can help with a number of backup solutions such as setting up a local backup on your PC or Laptop to an internal/external hard drive, setting up a local NAS (Network Attached Storage) to backup your data across your network and finally we can setup a cloud backup which means that not only will your data be safe, it will be accessible wherever you go.

Data Recovery

One of the most traumatic experiences of using a computer is data loss. It might be irreplaceable family photos or your life's work, either way, the feeling is gut-wrenching. However, in many cases, we can help you recover some or all that precious data. We have a number of methods to retrive your data and if we're unable to do it ourselves in house we can have them sent off to a lab and recovered. Quotes are dependant on the brand of the storage device and also the capacitiy of storage it can hold.

Data Destruction

At some point, it will be time to sell or dispose of your old PC, laptop, or storage device. You might think formatting the hard drive or resetting the device to factory settings will remove all your data, but It isn't quite as simple as that. In most cases, someone with a bit of knowledge could extract all your data using free software. We can eliminate this risk with our data destruction service. This service is on a quote only basis, we can provide you with a certificate of data destruction.

Call us on 0114 296 0035 or email support@directcomputers.co.uk