If for whatever reason you change your mind and would like to return your order after delivery, we’re happy to refund or exchange your purchase as long as it’s unused and in its original packaging. This option is available for 30 days after delivery according to the 'Consumer Contracts (Information, Cancellation and Additional Charges) Regulations’, we will accept items back even if you have opened the goods to inspect them. Your right to return may be refused if:
• You have voided the warranty by breaking the warranty seal.
• You have installed software on your device.
• The device has evidence of tampering.
You are entitled to a refund if:
• You inform us of your decision to cancel within 14 calendar days from the day after delivery of the goods.
•The goods must be in an ‘as new’ condition (You can examine the goods as you would in a shop, but you must not have used or installed them or input any data on them. Software packaging discs, if any, must still be sealed).
•Returned in the original packaging, along with any accessories. Photos must be taken of the sealed package before transit and the pre-sealed inner packing and sent to email@example.com before package will be collected/shipped.
Whilst the goods are in your possession you must take reasonable care of them. In the case of a service contract or a contract for the supply of a digital download, the cancellation period will expire after 14 days from the day of the conclusion of the contract. If you consent to a digital download starting within the 14-day cancellation period and acknowledge the right to cancel will be lost, you will not be able to request a refund.
We will cover the cost of items being returned if there is no fault or you are within the 30 day return window. If you change you mind after the 30 days since purchase expires, this will require you to be responsible for shipping the item back to us.