Direct Protect Support Package 1 Month
Direct Protect Support Package 1 Month
Description
Description
Our Direct Protect Support Package ensures that your PC and/or laptop runs efficiently and any software issues are cared for.
This support package includes:
- Free recovery/OS branded USB to post out to you when needed.
- Free phone support and assistance.
- Remote assistance for software issues.
- Running slow issues/diagnostics.
- Help configure, update and keep your PC and/or laptop maintained when needed.
- 3x 30 minutes of support hours a month.
All hardware issues are covered under warranty. All software issues aren't covered under warranty. We can offer assistance in upgrades to Windows 11, fresh reinstalls and any other software/game issues per 1 device.
Pricing:
- Discount available on multiple PCs and/or laptops.
- Monthly subscription no commitment on direct debt for £29.99 a month. Paid monthly.
- Yearly paid upfront for 12 months £6.99 (£83.88 a year)
All available via direct debit. Cancellation is available at any time.
Specifications
Specifications
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Grade
-
Model
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Part Number
Grading Guide
Grading Guide
Brand New – This product is Brand New and in it’s original
packaging.
New - Open Box - This product is unused but the box has been opened.
New – No Box – This product is unused but doesn’t come with
the original box/packaging.
Refurbished – This product has been refurbished by ourselves
or by the manufacturer.
Excellent Used – This item is used, tested and fully working
but in like new condition. It may come with it’s original packaging or not,
please check the product description.
Good Used – This item is used, tested and fully working but
will show signs of cosmetic wear and tear. It may come with it’s original packaging
or not, please check the product description.
Parts – This item is sold just for parts, meaning it is
unworking or unable to serve it’s purpose. It may come with it’s original packaging
or not, please check the product description.
Warranty
Warranty
Brand New Products: All our Brand New products come with Manufaturer warranty. These can vary in length and it's important to check with the manufaturer of the product what warranty they provide and what is covered.
Used Products: All our used products come with 1 years warranty provided by us and some products may have manufaturer warranty.
Refurbished Products: With our refurbished products, we offer a free 3-month warranty which covers all software and hardware issues, that have not been influenced by the customer. There is also Manufactured Refurbished products which they will specify how long their warranty is.
Custom Gaming PCs: All our Custom PCs by default come with 3 years warranty. This includes parts and labour. You can also upgrade to 5 years warranty. Our warranty includes all hardware issues relating to the machine. If there is any faults, we will attempt to solve this remotely and if needed get the PC collected and back to base for repair.
Read more - Warranty Information
PDFs/Manuals
PDFs/Manuals
For extra information please see the manufaturers website
