Avast CloudCare Unmanged 1 Year

For five months, I struggled with deciding on the perfect gaming PC build—comparing specs, price-matching every major UK computer shop, and nearly settling for a well-known custom PC store. However, their customer service didn’t meet my expectations.

Then, by chance, I saw a Facebook ad for Direct Computers and decided to check them out. Within one day, Joshua replied to my inquiry, offering expert advice and thoughtful recommendations. When I shared my specific build requirements, he not only provided a detailed quote but also price-matched a competitor while ensuring I got the exact brands and components I wanted. He even let me choose the GPU brand and swapped an AIO cooler for a sleek, high-performance air cooler—something most companies wouldn’t even discuss.

Before placing my order, I went back to read customer reviews about Direct Computers. Almost every review was overwhelmingly positive, and I noticed Joshua’s name mentioned repeatedly—not just on Trustpilot but also on Facebook. That reassured me that I was making the right decision.

After just a few days of back-and-forth emails, I felt confident in my decision and placed my order. When I followed up, Joshua updated me on a minor PSU delay, and the very next day, my PC was dispatched and delivered the following day! In less than two weeks, I had my first high-end gaming PC—an absolute beast featuring a Ryzen 7 7800X3D, RTX 4070, and 32GB RAM inside my requested Corsair 3500X case.

What truly sets Direct Computers apart is the customer service. Even after my purchase, Joshua has been incredibly helpful in answering all my post-build questions and offering useful tips.

As someone who worked as a call center supervisor, I know top-notch service when I see it—Joshua and Direct Computers exceeded my expectations. If you’re looking for quality builds, fair pricing, and truly exceptional service, this is the company to trust. Highly recommended!

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Great job. The PC looks great. No complaints after 3 weeks of use. Everything was assembled neatly. My sons are very happy with their new PC. Thanks to the team for a job well done.

Quick delivery, good communication with seller and product arrived and works. Fans look spot on. Many thanks!

As I've used this company before I used them again ang again and always satisfied with there computers and laptops. Price aswell as quality friendly staff who communicated well and helped me .even though I messaged them and didn't order immediately and I messaged them again a few months down the line they stil sent me the links and helped . Recommend to anyone for tech ..

Excellent service and assistance from Joshua throughout. Knowledgeable and helpful at the buying stage and first class setup of the final PC. It's beautiful and super quiet even with the fans going. All that I asked for and more at a good price.

Ordered a pc for my son and he is over the moon. Fast delivery very well packaged. The pc looks fantastic and the build is excellent quality. The guys are very friendly and helpful. Definitely recommended.

Highly recommended, reliable sales, friendly and approachable team, well pack items and supportive to costumers. Well done.

Direct Computers made sure the router was delivered on time. Also chatted to there online support and they very helpful and got rid of any concerns I had. I honestly have to say the router itself delivers everything it says on tin so to speak. It does everything I needed to and them some. Set up is so straightforward even someone without prior knowledge can do this. The signal is very strong -22 db on my WiFi analytics app which is consistent all round my house to which i have to say is amazing. No previous has managed this even more expensive eero max 7. I've also got 30 or so devices and it handles them all without a hitch. So don't be put off by the price it's worth every penny and you get top quality service as well from direct computers. Oh btw if your ever stuck I had the pleasure of using TP Link customer service in the past and they are excellent also.

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First time ordering from Direct Computers and I feel that throughout the whole process, I was always put first.

I dealt with Josh and he was brilliant from start to finish. I made quite a few amendments to the order and Josh was more than happy to accommodate them.

System arrived when expected and it definitely looks the part.

I've used various gaming PC companies through the years but can honestly say that Direct Computers have been the best and always put the customer first.

Thanks for everything Direct Computers and Josh in particular.

Happy customer - the build and service have been great.

Bought this for my sons birthday and decided to give him it early as he done very well on his schooling and he absolutely loves it! Amazing support and advice from start to finish would definitely recommend

Really couldn’t ask for a better service delivery and build time was within the stated times. And what can I say wow the pc is better than I thought (I used to build them) my son is over the moon and it plays everything he needs.

Pc works great and a great deal for what you get definitely recommend ⭐️⭐️⭐️⭐️⭐️

Searched for weeks after finally agreeing to my 14 yr old daughter having a gaming pc. I honestly didn't know anything about them.
Via email got information from Joshua and gave him details of what we needed and he recommended a bundle that would meet needs of study first and gaming if required on a beginner level. Bundle is great and I would definitely recommend Directcomputers