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Crunchy Chicken

The best Customer Service- Joshua and the gang

For five months, I struggled with deciding on the perfect gaming PC build—comparing specs, price-matching every major UK computer shop, and nearly settling for a well-known custom PC store. However, their customer service didn’t meet my expectations.

Then, by chance, I saw a Facebook ad for Direct Computers and decided to check them out. Within one day, Joshua replied to my inquiry, offering expert advice and thoughtful recommendations. When I shared my specific build requirements, he not only provided a detailed quote but also price-matched a competitor while ensuring I got the exact brands and components I wanted. He even let me choose the GPU brand and swapped an AIO cooler for a sleek, high-performance air cooler—something most companies wouldn’t even discuss.

Before placing my order, I went back to read customer reviews about Direct Computers. Almost every review was overwhelmingly positive, and I noticed Joshua’s name mentioned repeatedly—not just on Trustpilot but also on Facebook. That reassured me that I was making the right decision.

After just a few days of back-and-forth emails, I felt confident in my decision and placed my order. When I followed up, Joshua updated me on a minor PSU delay, and the very next day, my PC was dispatched and delivered the following day! In less than two weeks, I had my first high-end gaming PC—an absolute beast featuring a Ryzen 7 7800X3D, RTX 4070, and 32GB RAM inside my requested Corsair 3500X case.

What truly sets Direct Computers apart is the customer service. Even after my purchase, Joshua has been incredibly helpful in answering all my post-build questions and offering useful tips.

As someone who worked as a call center supervisor, I know top-notch service when I see it—Joshua and Direct Computers exceeded my expectations. If you’re looking for quality builds, fair pricing, and truly exceptional service, this is the company to trust. Highly recommended!

⭐️⭐️⭐️⭐️⭐️

Direct Computers

Alex Toderian

ASUS Prime B650M-A WIFI II mATX Motherboard for AMD; AMD Ryzen 7 7700X CPU; GPU Nvidia RTX 4070SUPER

Great job. The PC looks great. No complaints after 3 weeks of use. Everything was assembled neatly. My sons are very happy with their new PC. Thanks to the team for a job well done.

Direct Computers

Ryan Clark

Brilliant purchase

Quick delivery, good communication with seller and product arrived and works. Fans look spot on. Many thanks!

Antec P12 ARGB PWM 120mm Fan 3 Pack - 4-Pin, White, High-Airflow Cooling, 9-Blade Design with Anti-Vibration Pads

Craig Evans

Gaming pc

As I've used this company before I used them again ang again and always satisfied with there computers and laptops. Price aswell as quality friendly staff who communicated well and helped me .even though I messaged them and didn't order immediately and I messaged them again a few months down the line they stil sent me the links and helped . Recommend to anyone for tech ..

Lenovo IdeaPad Gaming 3 15ACH6 AMD Ryzen™ 5 5500H Laptop 39.6 cm (15.6") Full HD 16 GB DDR4-SDRAM 512 GB SSD NVIDIA GeForce RTX 2050 Wi-Fi 6 (802.11ax) Windows 11 Home Black

Paul Gardner

Lian Li 011 vision intel i9 Nvidia RTC 4090 64Gb RGB Ram

Excellent service and assistance from Joshua throughout. Knowledgeable and helpful at the buying stage and first class setup of the final PC. It's beautiful and super quiet even with the fans going. All that I asked for and more at a good price.

Direct Computers