International Shipping & Import Charges

Ordering from outside the UK? We want you to understand the potential costs before placing your order. Shipping charges are calculated and displayed at checkout, but additional import duties, taxes and customs fees may apply when your order arrives.

Shipping charges

Your applicable shipping charges are displayed at checkout before you complete your purchase. These charges do not automatically include import duties, local taxes or customs clearance fees imposed by the destination country or delivery company.

Import duties and taxes

Customers may be charged:

Import VAT or local sales tax.
Customs duties, depending on product classification, value, origin and local regulations.
Courier customs clearance or handling fees.
Other charges required by local authorities.

Not every shipment incurs every charge, and rules vary by country.

Business customers may be able to reclaim import VAT or other import costs where local rules allow and the business meets the relevant requirements. Consumers may also be liable for import charges. If you are a consumer, please contact us before ordering to discuss possible charges; we cannot confirm or guarantee the final amount.

Check your country's import guidance

Search Google for your destination's official import duties guidance. Search results are not verified by Direct Computers; use your government's official customs or tax website to confirm information.

Government customs directory

Import regulations and charges vary by destination. Before ordering, we recommend checking your local government's official customs or tax website for current import duties, taxes, exemptions and thresholds.

Directory links are editable in the theme editor. Any country marked “official link to verify” has no link published here yet; please confirm the appropriate official government source before adding one. Territories are labelled separately from sovereign countries.