{"product_id":"warranty-1y-post-warranty-premier-1","title":"Lenovo Post Warranty Onsite + Premier Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkStation P700, P710, P720, P900, P910, P920","description":"\u003cdiv id=\"icepim-short-desc\"\u003ePost Warranty Onsite + Premier Support - Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - for ThinkStation P700, P710, P720, P900, P910, P920\u003c\/div\u003e\u003cdiv id=\"icepim-long-desc\"\u003e\u003cp id=\"ice_long_description\"\u003eLenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTech support with the Premier difference\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eAdvanced-level techs.\u003cbr\u003eEnd to End case management.\u003cbr\u003eFaster, first-time resolution.\u003cbr\u003e\u003cbr\u003e \u003cbr\u003e\u003cb\u003eLooking for a step-up for your business and your employees’ support experience?\u003c\/b\u003e \u003cbr\u003e\u003cbr\u003eLenovo™ Premier Support gives VIP treatment to both your IT staff and end users.\u003cbr\u003e\u003cbr\u003eWe understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eFree your Team to excel in innovation and productivity\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eIT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.\u003cbr\u003e\u003cbr\u003eWhat if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?\u003cbr\u003e\u003cbr\u003eGet a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.\u003cbr\u003e\u003cbr\u003e\u003cb\u003ePremier Support Center\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e Advanced technical support available 24 x 7 x 365\u003cbr\u003e Dedicated phone number and no phone tree menu to navigate\u003cbr\u003e Single point of contact for end to end case \u0026amp; escalation management\u003cbr\u003e Hardware and OEM software support1\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTechnical Account Managers (TAMs)\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e Proactive relationship and escalation management\u003cbr\u003e Personalized recommendations for your business\u003cbr\u003e Robust quarterly reporting\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eVIP Treatment\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e No waiting in-line\u003cbr\u003e Next-business-day onsite labor 2\u003cbr\u003e Parts prioritization 2\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eYou also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eThat’s the Premier difference.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eInterested in advanced level technical support for your Lenovo ThinkVision monitors?\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eWe’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team.\u003cbr\u003e\u003cbr\u003eGet how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. \u003cbr\u003e\u003cbr\u003eAnd if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-attributes\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003eFeatures\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePhone support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOn-site support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService time (hours x days)\u003c\/td\u003e\n\u003ctd\u003e24x7x365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse time\u003c\/td\u003e\n\u003ctd\u003e24 h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService included\u003c\/td\u003e\n\u003ctd\u003eParts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService type\u003c\/td\u003e\n\u003ctd\u003ePremier Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eOn-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct type\u003c\/td\u003e\n\u003ctd\u003eUpgrade\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNumber of years\u003c\/td\u003e\n\u003ctd\u003e1 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense quantity\u003c\/td\u003e\n\u003ctd\u003e1 license(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003ePackaging data\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\u003ctr\u003e\n\u003ctd\u003eQuantity per pack\u003c\/td\u003e\n\u003ctd\u003e1 pc(s)\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\u003cdiv id=\"icepim-pdf-urls\"\u003e\u003cul\u003e\u003cli\u003e\u003ca href=\"https:\/\/cdn.iceshop.nl\/objects\/mmo_90111498_1616779658_0743_44168.pdf\" target=\"_blank\"\u003eleaflet\u003c\/a\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-video-urls\"\u003e\u003cul\u003e\u003cli\u003e\u003ca href=\"https:\/\/www.youtube.com\/watch?v=g9Gebvudae0\u0026amp;feature=youtu.be\" target=\"_blank\"\u003eWhy Lenovo Premier Support\u003c\/a\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003c\/div\u003e","brand":"LENOVO","offers":[{"title":"Default Title","offer_id":56302417609084,"sku":"5WS0V07433","price":101.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0580\/6886\/1080\/files\/af0c7fb0f0f1f162ed68b0f07ae462a9_f9bdc982-e122-4d67-ac12-837831d036a7.jpg?v=1770011065","url":"https:\/\/directcomputers.co.uk\/fr\/products\/warranty-1y-post-warranty-premier-1","provider":"Direct Computers","version":"1.0","type":"link"}