{"product_id":"direct-computers-ultimate-software-support-complete-remote-pc-support-package","title":"Direct Computers Ultimate Software Support – Complete Remote PC Support Package","description":"\n\u003cdiv style=\"font-family: Arial, Helvetica, sans-serif; color: #222222; line-height: 1.65; max-width: 900px; margin: 0 auto;\"\u003e\n\n  \u003c!-- Hero section --\u003e\n  \u003cdiv style=\"background: #17191f; color: #ffffff; padding: 32px 24px; border-radius: 12px; margin-bottom: 24px; border-bottom: 5px solid #ED1F24;\"\u003e\n    \u003cp style=\"color: #ED1F24; font-weight: bold; text-transform: uppercase; letter-spacing: 2px; font-size: 13px; margin: 0 0 8px;\"\u003eDirect Computers Premium Support\u003c\/p\u003e\n    \u003ch2 style=\"color: #ffffff; font-size: 30px; line-height: 1.2; margin: 0 0 14px;\"\u003eUltimate Software Support\u003c\/h2\u003e\n    \u003cp style=\"font-size: 16px; color: #e5e7eb; margin: 0 0 20px;\"\u003eOur complete software support package, combining PC maintenance, gaming optimisation and additional remote troubleshooting in one convenient service.\u003c\/p\u003e\n    \u003cdiv style=\"display: inline-block; background: #ED1F24; color: #ffffff; padding: 10px 18px; border-radius: 6px; font-size: 22px; font-weight: bold;\"\u003e£119.99 \u003cspan style=\"font-size: 13px; font-weight: normal;\"\u003e\/ complete package\u003c\/span\u003e\n\u003c\/div\u003e\n    \u003cp style=\"color: #e5e7eb; font-size: 13px; margin: 12px 0 0;\"\u003eThree hours of technician time · 30-day booking period\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Introduction --\u003e\n  \u003cdiv style=\"margin-bottom: 28px;\"\u003e\n    \u003ch3 style=\"font-size: 22px; color: #17191f; margin: 0 0 10px;\"\u003eComplete support, all in one package\u003c\/h3\u003e\n    \u003cp style=\"margin: 0 0 12px;\"\u003eFrom keeping Windows and your drivers up to date to getting your favourite games running the way you want, Ultimate Software Support brings together our core software services with extra time for troubleshooting.\u003c\/p\u003e\n    \u003cp style=\"margin: 0;\"\u003eWhether you're looking to maintain your PC, improve your gaming experience or get help with software-related problems, our technicians are here to help remotely.\u003c\/p\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Package overview --\u003e\n  \u003cdiv style=\"margin-bottom: 28px;\"\u003e\n    \u003ch3 style=\"font-size: 22px; color: #17191f; border-bottom: 2px solid #ED1F24; padding-bottom: 10px; margin: 0 0 18px;\"\u003eWhat's included?\u003c\/h3\u003e\n\n    \u003c!-- Service 1 --\u003e\n    \u003cdiv style=\"background: #f5f5f5; border-radius: 8px; padding: 20px; margin-bottom: 14px; border-left: 4px solid #ED1F24;\"\u003e\n      \u003cp style=\"font-size: 12px; color: #ED1F24; font-weight: bold; text-transform: uppercase; letter-spacing: 1px; margin: 0 0 4px;\"\u003eService 01 · 1 Hour\u003c\/p\u003e\n      \u003ch4 style=\"margin: 0 0 8px; color: #17191f; font-size: 18px;\"\u003eSoftware Maintenance\u003c\/h4\u003e\n      \u003cp style=\"margin: 0 0 10px; font-size: 14px;\"\u003eGet your system checked and essential software brought up to date where appropriate.\u003c\/p\u003e\n      \u003cul style=\"padding-left: 20px; margin: 0; font-size: 14px;\"\u003e\n        \u003cli\u003eWindows updates and configuration checks\u003c\/li\u003e\n        \u003cli\u003eGraphics driver updates\u003c\/li\u003e\n        \u003cli\u003eMotherboard chipset and essential driver checks\u003c\/li\u003e\n        \u003cli\u003eAudio, network and peripheral driver checks\u003c\/li\u003e\n        \u003cli\u003eBIOS\/UEFI assessment and updates where appropriate\u003c\/li\u003e\n        \u003cli\u003eBasic software health checks and recommendations\u003c\/li\u003e\n      \u003c\/ul\u003e\n    \u003c\/div\u003e\n\n    \u003c!-- Service 2 --\u003e\n    \u003cdiv style=\"background: #f5f5f5; border-radius: 8px; padding: 20px; margin-bottom: 14px; border-left: 4px solid #ED1F24;\"\u003e\n      \u003cp style=\"font-size: 12px; color: #ED1F24; font-weight: bold; text-transform: uppercase; letter-spacing: 1px; margin: 0 0 4px;\"\u003eService 02 · 1 Hour\u003c\/p\u003e\n      \u003ch4 style=\"margin: 0 0 8px; color: #17191f; font-size: 18px;\"\u003eGaming Optimisation\u003c\/h4\u003e\n      \u003cp style=\"margin: 0 0 10px; font-size: 14px;\"\u003eConfigure your system and favourite games around your hardware and personal preferences.\u003c\/p\u003e\n      \u003cul style=\"padding-left: 20px; margin: 0; font-size: 14px;\"\u003e\n        \u003cli\u003eWindows gaming settings and graphics configuration\u003c\/li\u003e\n        \u003cli\u003eOptimisation for up to three games\u003c\/li\u003e\n        \u003cli\u003eResolution, refresh rate and frame-rate settings\u003c\/li\u003e\n        \u003cli\u003eDLSS, FSR and frame-generation options where supported\u003c\/li\u003e\n        \u003cli\u003ePerformance checks where practical\u003c\/li\u003e\n        \u003cli\u003eRecommendations for improving your gaming experience\u003c\/li\u003e\n      \u003c\/ul\u003e\n    \u003c\/div\u003e\n\n    \u003c!-- Service 3 --\u003e\n    \u003cdiv style=\"background: #f5f5f5; border-radius: 8px; padding: 20px; margin-bottom: 14px; border-left: 4px solid #ED1F24;\"\u003e\n      \u003cp style=\"font-size: 12px; color: #ED1F24; font-weight: bold; text-transform: uppercase; letter-spacing: 1px; margin: 0 0 4px;\"\u003eService 03 · 1 Hour\u003c\/p\u003e\n      \u003ch4 style=\"margin: 0 0 8px; color: #17191f; font-size: 18px;\"\u003eAdditional Software Support\u003c\/h4\u003e\n      \u003cp style=\"margin: 0 0 10px; font-size: 14px;\"\u003eUse your additional hour to get help with common software issues and configuration problems.\u003c\/p\u003e\n      \u003cul style=\"padding-left: 20px; margin: 0; font-size: 14px;\"\u003e\n        \u003cli\u003eWindows and application troubleshooting\u003c\/li\u003e\n        \u003cli\u003eHelp with game launch issues and software-related crashes\u003c\/li\u003e\n        \u003cli\u003eDriver and configuration problem-solving\u003c\/li\u003e\n        \u003cli\u003eAssistance with supported software and settings\u003c\/li\u003e\n        \u003cli\u003eRemote assistance with a technician\u003c\/li\u003e\n        \u003cli\u003eVideo appointment options where appropriate\u003c\/li\u003e\n      \u003c\/ul\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Value section --\u003e\n  \u003cdiv style=\"background: #17191f; color: #ffffff; padding: 24px; border-radius: 10px; margin-bottom: 28px;\"\u003e\n    \u003ch3 style=\"color: #ffffff; font-size: 21px; margin: 0 0 10px;\"\u003eMore support. Better value.\u003c\/h3\u003e\n    \u003cp style=\"color: #e5e7eb; margin: 0 0 16px;\"\u003eBook all three services together and benefit from a package price instead of paying for each hour separately.\u003c\/p\u003e\n    \u003cdiv style=\"background: #262932; border-radius: 8px; padding: 16px;\"\u003e\n      \u003cdiv style=\"display: flex; justify-content: space-between; gap: 12px; margin-bottom: 8px;\"\u003e\n        \u003cspan style=\"color: #e5e7eb;\"\u003eThree hours at £48 per hour\u003c\/span\u003e\n        \u003cspan style=\"color: #ffffff; font-weight: bold; white-space: nowrap;\"\u003e£144.00\u003c\/span\u003e\n      \u003c\/div\u003e\n      \u003cdiv style=\"display: flex; justify-content: space-between; gap: 12px; margin-bottom: 12px;\"\u003e\n        \u003cspan style=\"color: #e5e7eb;\"\u003eUltimate package price\u003c\/span\u003e\n        \u003cspan style=\"color: #ffffff; font-weight: bold; white-space: nowrap;\"\u003e£119.99\u003c\/span\u003e\n      \u003c\/div\u003e\n      \u003cdiv style=\"border-top: 1px solid #555861; padding-top: 12px; display: flex; justify-content: space-between; align-items: center; gap: 12px;\"\u003e\n        \u003cspan style=\"color: #ffffff; font-weight: bold;\"\u003eYour saving\u003c\/span\u003e\n        \u003cspan style=\"color: #ED1F24; font-size: 22px; font-weight: bold; white-space: nowrap;\"\u003e£24.01\u003c\/span\u003e\n      \u003c\/div\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Booking process --\u003e\n  \u003cdiv style=\"margin-bottom: 28px;\"\u003e\n    \u003ch3 style=\"font-size: 22px; color: #17191f; border-bottom: 2px solid #ED1F24; padding-bottom: 10px; margin: 0 0 16px;\"\u003eHow it works\u003c\/h3\u003e\n\n    \u003cdiv style=\"margin-bottom: 14px; padding-left: 14px; border-left: 3px solid #ED1F24;\"\u003e\n      \u003cp style=\"margin: 0;\"\u003e\u003cstrong\u003e1. Purchase your package\u003c\/strong\u003e\u003c\/p\u003e\n      \u003cp style=\"margin: 3px 0 0; font-size: 14px;\"\u003eOrder Ultimate Software Support through Direct Computers.\u003c\/p\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv style=\"margin-bottom: 14px; padding-left: 14px; border-left: 3px solid #ED1F24;\"\u003e\n      \u003cp style=\"margin: 0;\"\u003e\u003cstrong\u003e2. Arrange your appointments\u003c\/strong\u003e\u003c\/p\u003e\n      \u003cp style=\"margin: 3px 0 0; font-size: 14px;\"\u003eOur team will contact you to arrange your sessions at mutually convenient times.\u003c\/p\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv style=\"margin-bottom: 14px; padding-left: 14px; border-left: 3px solid #ED1F24;\"\u003e\n      \u003cp style=\"margin: 0;\"\u003e\u003cstrong\u003e3. Connect remotely\u003c\/strong\u003e\u003c\/p\u003e\n      \u003cp style=\"margin: 3px 0 0; font-size: 14px;\"\u003eWith your permission, our technician will connect to your PC and carry out the agreed work.\u003c\/p\u003e\n    \u003c\/div\u003e\n\n    \u003cdiv style=\"padding-left: 14px; border-left: 3px solid #ED1F24;\"\u003e\n      \u003cp style=\"margin: 0;\"\u003e\u003cstrong\u003e4. Get the support you need\u003c\/strong\u003e\u003c\/p\u003e\n      \u003cp style=\"margin: 3px 0 0; font-size: 14px;\"\u003eUse your included sessions within 30 days of purchase and get back to enjoying your PC.\u003c\/p\u003e\n    \u003c\/div\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Important information --\u003e\n  \u003cdiv style=\"background: #fff5f5; border: 1px solid #f3cccc; border-radius: 8px; padding: 20px; margin-bottom: 24px;\"\u003e\n    \u003ch3 style=\"font-size: 18px; color: #17191f; margin: 0 0 10px;\"\u003eImportant information\u003c\/h3\u003e\n    \u003cul style=\"padding-left: 20px; margin: 0; font-size: 14px;\"\u003e\n      \u003cli style=\"margin-bottom: 8px;\"\u003eIncludes three hours of technician time across software maintenance, gaming optimisation and additional software support.\u003c\/li\u003e\n      \u003cli style=\"margin-bottom: 8px;\"\u003eIncluded sessions must be booked and used within 30 days of purchase.\u003c\/li\u003e\n      \u003cli style=\"margin-bottom: 8px;\"\u003eGaming optimisation covers up to three games during the dedicated one-hour session, subject to complexity and time available.\u003c\/li\u003e\n      \u003cli style=\"margin-bottom: 8px;\"\u003eYour PC must have a working internet connection and support remote access.\u003c\/li\u003e\n      \u003cli style=\"margin-bottom: 8px;\"\u003eVideo appointments are available where appropriate and subject to scheduling.\u003c\/li\u003e\n      \u003cli style=\"margin-bottom: 8px;\"\u003eHardware repairs, replacement components, physical servicing and complex hardware fault diagnosis are not included.\u003c\/li\u003e\n      \u003cli style=\"margin-bottom: 8px;\"\u003ePerformance improvements cannot be guaranteed and depend on your hardware, software and existing configuration.\u003c\/li\u003e\n      \u003cli\u003eAny additional work outside the included allowance will be discussed and agreed with you beforehand. Our standard rate is £48 per hour.\u003c\/li\u003e\n    \u003c\/ul\u003e\n  \u003c\/div\u003e\n\n  \u003c!-- Footer --\u003e\n  \u003cdiv style=\"background: #17191f; color: #ffffff; text-align: center; padding: 24px 20px; border-radius: 10px;\"\u003e\n    \u003ch3 style=\"color: #ffffff; font-size: 21px; margin: 0 0 8px;\"\u003eComplete support for your PC\u003c\/h3\u003e\n    \u003cp style=\"color: #d1d5db; font-size: 14px; margin: 0;\"\u003eFrom routine maintenance to gaming optimisation and software troubleshooting, Direct Computers is here to help.\u003c\/p\u003e\n    \u003cp style=\"color: #ED1F24; font-weight: bold; font-size: 16px; margin: 14px 0 0;\"\u003eDirect Computers · Expert PC Support\u003c\/p\u003e\n  \u003c\/div\u003e\n\n\u003c\/div\u003e\n","brand":"DIRECT COMPUTERS","offers":[{"title":"Default Title","offer_id":58053071044988,"sku":"DC-3350-PROD","price":119.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0580\/6886\/1080\/files\/Gemini_Generated_Image_qb12q6qb12q6qb12.jpg?v=1793115530","url":"https:\/\/directcomputers.co.uk\/fr\/products\/direct-computers-ultimate-software-support-complete-remote-pc-support-package","provider":"Direct Computers","version":"1.0","type":"link"}